• If you are satisfied with the product for any reason ( it is not damaged or it is not like described) you may contact us and we will return the product and give you up to 40% off your next purchase.

• Our apologies for the faulty item you received! Here is the information you need to provide:
  

  • Your Order Number

  • Item Name

  • Photos that show

  • The fault as clearly as possible

  • Full-length photo of the item

  • The Gymshark logo and label

We don't need you to send us back a faulty item, just hold on to it until we hear from you.

following countries are eligible for FREE returns: There are twelve countries in which the United States, UK, Ireland, Germany, Austria, Switzerland, France, Belgium, Netherlands, Sweden, Denmark, Finland, Norway, Australia, New Zealand and Canada are present. You are responsible for the cost of returning to your country if it is not listed here.

Please contact us immediately if you are missing an item from your order to ensure that we can obtain a quick & efficient resolution:

• The number of your order

• as well as the name of the missing item

As soon as we receive the above information, our Customer Support team will take care of this for you! IF ANY ITEMS ARE MISSING FROM AN ORDER, THE CLAIM MUST BE SUBMITTED WITHIN 7 DAYS OF DELIVERY.

• You can contact us immediately with the following information if you receive the wrong item in order to ensure that this can be resolved quickly & efficiently for you:
  

  • The number on your order

  • The name of the item you did not receive

  • The name of the item you received in its place

  • A clear photograph of the item you have received, including the logo

As soon as we receive the above information, our Customer Support team will take care of this for you! If you receive the wrong item, you may need to return it to us. See our How do I return my items? page, if you're not sure how to do this. ALL CLAIMS FOR ORDERS ARRIVING WITH AN INCORRECT ITEM MUST BE MADE WITHIN 7 DAYS OF THE DELIVERY DATE.

due to the demand for our product, we stopped delivering for the moment.

the service will continue soon.

All our customer's information is saved in safe clouds protected by our member team.

We apologise for your payment problem, however, we are unable to process any payment in the given time you may try again later.

The standard delivery time generally will be 3 - 5 working days. You can get your styles even faster by using express delivery. Express orders placed before 14.00 h will be delivered on the next working day. For orders placed after 14.00 h the delivery will take place within 2 working days.

Unfortunately, we are unable to cancel any orders.

Once your order arrives, you can return the parcel to receive a full refund.

Please use the supplied package return sticker included with your order to return it free of charge.

You will be reimbursed 14 days after receiving and the quality check of your returned package.

• Paying with PayPal: The amount will be credited to your PayPal account.